PSEG Information

  • PSEG Long Island Mobile App:
    Download the App from to report outages and receive information on restoration times, crew locations and more.
  • PSEG Long Island’s Customer Service:
    Customers may call 1-800-490-0075 to report downed wires or power outages.
  • Outage Map:
    This can be found on our web site at and displays outages in the service territory, as well as estimated restoration times.
  • MyAlerts Text Messaging:
    PSEG Long Island’s text message service can be used to report and receive status updates on an outage. This requires an account number for a one-time registration, so it’s best to register before an issue arises. To register, text REG to PSEGLI (773454) or visit the “My Account” section of the website at Once registered, to report an outage, simply text OUT to PSEGLI (773454).
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